Skills & Competencies for Retail Store Manager Trainee

Retail Store Manager Trainee job profile

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JOB SUMMARY for Retail Store Manager Trainee

Learns overall operation of store under direction of a store manager.

JOB RESPONSIBILITIES for Retail Store Manager Trainee

Supervises and leads store team under the guidance of a store manager. Gains knowledge and competency in financial processes required to manage a retail store. Handles escalated customer service issues. Learns to lead staffing and training initiatives.

Retail Store Manager Trainee SALARY RANGE

BASE 50%
$47,557
TOTAL 50%
$48,480
Job Level
A04
Job Code
SM15000393
Education/Degree
Bachelor's Degree
Reports To
Manager

Retail Store Manager Trainee Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Store Manager Trainee skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Retail Store Manager Trainee

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Defines the importance of effective merchandising strategies in boosting retail sales and profit margins.
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Level 2 Behaviors
(Light Experience)
Assists customers with product inquiries by providing information about features, pricing, and availability.
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Level 3 Behaviors
(Moderate Experience)
Addresses intricate complaints and concerns effectively to ensure customer satisfaction and retention.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the development of retail pricing strategies to maximize profitability and competitiveness.
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Level 5 Behaviors
(Mastery)
Champions the adoption of predictive analytics to optimize pricing, inventory management, and marketing strategies.
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2 Industry Competency – Merchandising
Proficiency Level -2
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Cites examples of common merchandising techniques for ensuring consistent brand presentation.
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Level 2 Behaviors
(Light Experience)
Aids in compiling market research to identify trends and ensure the effectiveness of merchandising strategies.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customers' feedback to improve product assortment and pricing plans.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with vendors and buyers to ensure timely delivery and optimal placement of merchandise.
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Level 5 Behaviors
(Mastery)
Builds relationships with strategic partners to secure access to superior merchandise offerings, data, and terms.
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3 Retail Store Manager Trainee - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Trainee
Proficiency Level - 4
5 Competency for - Retail Store Manager Trainee
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Retail Store Manager Trainee

1 Job Family Competencies – Compliance Management
Proficiency Level -2
Skill definition-Developing and managing compliance tools and processes to ensure employees and operations adhered to laws, regulations, and requirements.
Level 1 Behaviors
(General Familiarity)
Cites corporate regulatory compliance risk management policies and procedures.
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Level 2 Behaviors
(Light Experience)
Applies basic compliance management principles to evaluate potential compliance risks.
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Level 3 Behaviors
(Moderate Experience)
Coordinates any potential compliance issues and changes in compliance regulations to avoid compliance risk.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with business management to help the organization meet risk objectives.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced compliance management systems to manage activities and processes.
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2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Cites different types of promotional marketing.
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Level 2 Behaviors
(Light Experience)
Compiles analytics of promotional activities to assist in evaluating the effectiveness of campaigns.
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Level 3 Behaviors
(Moderate Experience)
Analyzes reports on promotional activities to assess the effectiveness of initiatives.
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Level 4 Behaviors
(Extensive Experience)
Discusses budgets and contracts, marketing plans, and the selection of advertising media.
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Level 5 Behaviors
(Mastery)
Approves design concepts and marketing strategies for key promotional efforts.
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3 Retail Store Manager Trainee - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Trainee
Proficiency Level - 4
5 Competency for - Retail Store Manager Trainee
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Retail Store Manager Trainee

1 Core Competencies – Scheduling
Proficiency Level -3
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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2 Core Competencies – Financial Acumen
Proficiency Level -1
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Describes key financial literacy concepts and principles.
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Level 2 Behaviors
(Light Experience)
Analyzes data and interprets key financial indicators to help decision-making processes.
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Level 3 Behaviors
(Moderate Experience)
Adheres to financial budgets and resource allocations to properly manage transactions.
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Level 4 Behaviors
(Extensive Experience)
Consults on the methods and techniques in managing credit and debt.
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Level 5 Behaviors
(Mastery)
Builds systems and tools critical for measuring financial accountability in our business.
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3 Retail Store Manager Trainee - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Trainee
Proficiency Level - 4
5 Competency for - Retail Store Manager Trainee
Proficiency Level - 5

Summary of Retail Store Manager Trainee skills and competencies

There are 8 hard skills for Retail Store Manager Trainee, Retail Industry, Merchandising, Retail Operations, etc.
3 general skills for Retail Store Manager Trainee, Compliance Management, Promotion, Inventory Control.
9 soft skills for Retail Store Manager Trainee, Scheduling, Financial Acumen, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Manager Trainee, he or she needs to be skilled in Scheduling, be proficient in Financial Acumen, and be proficient in Planning and Organizing.

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